All goods purchased from Plykea Ltd are made to order and so unfortunately we are unable to offer a refund if you simply change your mind.
We are unable to refund or replace items ordered in error, it is the responsibility of you the customer to ensure you have ordered the correct items before completing any purchase. For this reason we would encourage you to send us your kitchen design before completing your order so we can check you have all the items you need.
In the unlikely event any of the items you receive are faulty or damaged we will, of course, repair or replace these items as necessary. Faulty or damaged items must be reported to us within 30 days of receiving them.