Frequently Asked Questions
Where are you based?
We’re based in San Francisco and whilst we love to meet people and chat about plywood unfortunately we don’t have a showroom.
Where are your products available / where do you ship?
We currently ship throughout the U.S. however unfortunately we're not able to ship to Canada at the moment.
Do you make fronts for other carcass suppliers?
No. We only make fronts for IKEA's Sektion system of kitchen cabinets.
Can I just buy a worktop?
Worktops are not sold on their own and can only be purchased alongside an order for kitchen fronts.
Do you supply painted fronts?
No. We only supply fronts in natural wood faced plywood and Formica or Fenix faced plywood.
How durable are the wood faced doors and drawers?
We finish each item using a premium hard wax oil which is Formaldehyde free and crack resistant. The hard wax oil creates a water resistant protective barrier on the wood whilst retaining it’s beautiful natural appearance.
What can I use to clean my fronts?
We recommend simply wiping them with a damp cloth and some warm soapy water. Bleach and abrasive cleaners should be avoided.
Do you use laminate suppliers other than Formica or Fenix?
Yes, but it depends if our material supplier has access to them. It’s best to contact us to check if you have a specific laminate in mind.
What colour / material / layout should I choose?
Can't decide which of the 12 different Formica whites to choose or where the hob should go? Try reading this article in our help centre.
Can I change my order once it's placed?
We understand that design and construction changes often occur, sometimes even after an order is placed. We will accommodate any requests for revisions up to 1 week after payment, and as long as they are minor changes (e.g. a handle or hinge position) it will be free of charge. If material usage and order value increases, we will invoice the difference. If you need to make changes that reduce the size of your order, it's not possible to make any partial refunds once we have ordered our materials.
After the 1 week period, any changes will also be subject to a flat $130 Change Request Fee which must be paid before production starts or continues on your fronts.
We always do our best to keep to original delivery dates but please be aware that late changes could also delay your order.